Case Studies

How Healthtel Has Helped member health programs.

At Healthtel, we are focused on improving outcomes related to in-member health, plan compliance and quality, and population management. Our approach yields superior member engagement and provides our clients with clear and actionable data for making well-informed business decisions. Our agile platform produces affordable and compliant data-driven results.

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Closing a Gap in Care

Pairing IVR and Live Agent to maximize Agent interactions

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Reducing Costs and Time

Multi-model HRA solution increases capture rates and decreases cost

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Disease Management Program

Technology saves a life

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IVR Increases Engagement Rates

Profiling engagement preferences identifies compliant members

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24/7 capabilities

Give Members Inbound options to improve results

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Reduce Costs and Drive Performance

Lowering mail costs as a result of Successful IVR

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Rewards Drive Behaviors

Annual wellness visit

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Education Influences Behavior

A little positive reinforcement makes a difference